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Posted - February 2, 2025

Why Warranties Matter!

Why It Matters to Choose a Roofing Company in Business Longer Than the Warranty They Offer

When it comes to investing in a new roof, one of the key things to consider is the warranty. Many roofing companies proudly offer warranties of 10, 20, or even 30 years. But there’s an important question to ask: Will the company be around long enough to honor that warranty if you need it? Choosing a roofing contractor that has been in business longer than the warranty they offer can make all the difference. Here’s why:

1. Longevity Indicates Stability

A proven track record
A business that has been around for decades has weathered economic shifts, changes in the industry, and evolving regulations. This level of experience and stability is a strong signal that they’re in it for the long haul. If a roofing company has been operating successfully for, say, 25 years, there’s a better chance they’ll be around to service a 20-year warranty than a newer company that might still be finding its footing.

Business survival statistics
According to data from the U.S. Bureau of Labor Statistics (BLS), around 45% of new businesses fail within their first five years, and 65% fail by their tenth year. With roofing warranties commonly stretching 10 to 30 years, you need a company whose longevity surpasses the high-risk period for business closure.

2. Confidence in Their Work

Experience fosters expertise
Long-standing businesses often have more experienced teams. Seasoned crews have typically encountered (and solved) a wide range of roofing challenges—unpredictable weather damage, unusual structural quirks, and various material issues. This experience often translates to higher-quality craftsmanship and fewer warranty claims down the road.

Reputation to protect
Established roofing contractors have built a reputation over many years—sometimes over multiple generations. They understand the importance of maintaining that reputation and are often more motivated to uphold high standards, provide superior customer service, and honor the warranties they issue.

3. Reliable Warranty Coverage

Warranties are only as good as the company behind them
A 30-year warranty from a contractor that goes out of business next year is, unfortunately, worthless. That’s why it’s crucial to work with a reputable company that’s likely to be around if—and when—you need them.

Manufacturer-backed guarantees
Some roofing materials come with separate manufacturer warranties. When you choose a well-established roofing contractor, they often have strong relationships with manufacturers, making it simpler to file a claim or request service work if something goes wrong. Large, reputable companies usually stay up to date with manufacturer certifications and training as well, ensuring your roof is installed by professionals who meet high standards.

4. Proven Customer Satisfaction

Reviews and testimonials
A company that has served hundreds (or thousands) of homeowners has a wealth of feedback. You can check out online reviews, testimonials, or the Better Business Bureau (BBB) rating to confirm whether a business consistently satisfies its customers. This collective track record is a powerful indicator of their trustworthiness and the likelihood they’ll stand by their warranty.

Community presence
Longevity also often means a deeper investment in the local community. An established roofing company has a network of satisfied clients, community connections, and even repeat customers. That local presence not only helps reassure you of their stability but also ensures you can find real, local homeowners who have experience with their warranty process if any issues arise.

5. Industry Endorsements and Resources

Trade associations
Roofing companies with years of experience often join professional organizations such as the National Roofing Contractors Association (NRCA). Membership in associations like these often includes adherence to best practices, proper licensing, and ongoing education. These measures provide an additional layer of confidence in a roofer’s long-term viability.

Continual training and upskilling
Established companies also tend to invest in continual training for their workforce. This commitment ensures that every roof installation aligns with the latest building codes, safety standards, and product specifications, reducing the chances of warranty problems in the first place.

Making the Smart Choice with Mallard Roofing

At Mallard Roofing, we pride ourselves on our proven history and strong reputation in the community. Our team has the experience, resources, and dedication to provide both outstanding workmanship and genuine peace of mind—knowing your warranty stands on a foundation of longevity and trust.

  • Proven track record: With our deep roots in the roofing industry, we’ve handled a wide range of projects—from storm damage repairs to large-scale commercial installations.
  • Skilled professionals: Our highly trained and certified staff is committed to delivering the highest-quality craftsmanship possible.
  • Reliable warranties: We offer warranties that we fully intend to honor—backed by our own longstanding presence and our close relationships with reputable material manufacturers.

Ready to Protect Your Investment?

Choosing a roofing company that’s been in business longer than the warranty they offer is an investment in your home’s future. By looking for signs of stability, checking reputable resources, and asking the right questions, you can ensure your new roof is covered by a company that will still be around to honor its promises years down the road.

If you’re ready to make a confident choice for your home, contact Mallard Roofing today. We’ll gladly walk you through our process, discuss the details of our warranties, and provide the expert roofing solutions you deserve.

References and Resources:

  1. U.S. Bureau of Labor Statistics on Business Survival Rates
  2. Better Business Bureau (BBB)
  3. National Roofing Contractors Association (NRCA)

Disclaimer: All links and references provided are current as of this article’s publication date. Always verify the latest data and guidelines when making roofing or general home improvement decisions.

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